We want you to be happy with your purchase. If you are not, for any reason whatesoever, we will refund you in full as part of our 'no quibble' money back guarentee. Subject to the conditions below, we will refund 100% the value of of the goods along with any postage and packaging you have paid for. To take advantage of this guarantee you must contact us, by email or letter, within 7 working days of reciept of your goods. Please read our Returns and Refunds Policy (below) carefully.
Your right to cancel:
At dots and spots, we are confident that you will be delighted with your purchase.
However, if for any reason you are not completely satisfied with you purchase from dots and spots then please notify us by letter or email and return your purchase within 7 (seven) working days of receipt for a full, no quibble, refund, including your initial postage and packaging. You must take reasonable care of your purchase and not use it in any way.
Goods must be returned at your expense, we reccommend that you obtain proof of posting and use "Royal Mail Recorded Signed For" service. Items to be returned should be sent to:
dots and spots
79 Somerton Road
Refunds will not be paid until we have taken delivery of your order.